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©2004, by Hillel Glazer, Entinex, Inc.
Many "breakthroughs" in technology promise to simplify your life. Experience, on the other hand, has shown that few such breakthrough introductions ever really do. At least not in a way that’s simple to see and do. By taking advantage of some not-so-breakthrough technology you probably already have and are paying for, here are a few examples of how people can actually achieve small but effective simplifications, and maybe even save some money.
Numerous workplace efficiency studies have indicated that the single most disruptive ‘force’ in the office is the telephone. Extend this to the entire concept of needing to stay in touch, responding to messages (voice and e-mail) and having to let people know you’re on top of things. Experts suggest time management techniques including making specific time for and managing priorities for responding to incoming contacts. Using technology effectively offers additional tools.
Limiting the focus to communication provides several useful simplifications. Looking at voice mail. How many different voice mail systems might people have to check? Home? Office? Mobile? Pager? What about having multiple incoming lines in the office? Can a business do without them? Let’s also consider the fax machine and the extra phone line to put it on; are any of these complications at all necessary any more?
Staying accessible and responsive to clients and prospects is important to every business. Especially for small and home-based businesses, the trappings of running a business may not include administrative help, therefore stretching the company’s capacity to keep up with all the ways in which people may contact them.
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