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As difficult as it is to buy the right software, you’d think they’d call it hardware. You need to be an expert in how to buy software. You need to know how to write a software specification. For every business there are many problems or needs that can be addressed. Technology will only be able to solve certain problems. For every one of those there are many technologies that will work. For every technology there are many more products or solutions of that technology. And, for every product or solution there are that many more vendors. How do you know if the vendor you picked is even going to have a product, a technology or a solution that can solve your problem and that it's the right problem to solve with technology? First you need to figure out which business problems need to be solved. Then you need to narrow down which of those business problems can be solved with technology. After that you need to determine which technologies are the right ones to apply to solve those problems. Only then can you identify the technology product or solution to address those needs. Don't even think about talking to a developer or vendor until you've done these steps. CMMI can be applied to small companies and in agile development environments and methods.You can achieve a CMMI level rating even though you use XP (Extreme Programming) or another Agile Development approach or method.Looking for help implementing CMMI? Need someone who will understand that 'your're different?' Looking for discipline in a lightweight environment? Entinex understands and can help you achieve your process objectives.Software development isn't manufacturing. So why do people keep trying to use manufacturing methods on software? Manufacturing QA doesn't work in software which is why so much software QA is so painful. Entinex has the solution. Don't let obsolete thinking about software processes intimidate you out of pursuing a CMMI level rating. Old-style thinking about software processes have not kept up with the times, but Entinex has. Entinex understands that you're in business not for the process but to make money selling software products, solutions, and services. Let Entinex help you achieve your process goals without breaking your bank or rhythm.
Less than 3 out of 10 software projects succeed to come in on time, come in on budget, do what the customer wants them to do. Why should your software project be among the (more than) 7 failed projects? Over 50% of all failed projects over-run their budgets by 189%, over-run their Schedules by 222%, deliver an average of 60% of what the customer wanted. In other words, customers paid twice as much, waited twice as long and got half of what they expected. The common theme is that NONE ever had a reliable estimate in the 1st place. The odds are against you. Most software developers and their clients have no means of accurately estimating the software project, predicting the outcome of projects or ensuring project success.

I"SO-What" 9000?!?!

 Business executives and technology developers have a mismatch in two key areas: communication and priorities. Business people and technology developers have a basic communication problem in that the business folks can't speak about their business in technology terms, and the technical folks don't know enough about a particular business to convey technical concepts in a way that makes sense to the business people. Similarly, it's not on a business executive's priority list to get to know all about technology just to be able to define their needs in technical terms. And, it's not a developer's priority to learn the ins and outs of a business so that they can glean the answers they need from a business person to be able to deliver a product or solution. Entinex solves these mismatches by providing the needed translation between business and technology.
Did you know that your technology project has an 80% chance of failing? Do you know what to do to improve those odds? Do you know what to ask your software developer or vendor to make sure they know what to do so that the project you're paying them to do doesn't fail?
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©2003, by Hillel Glazer, Entinex, Inc.

ISO 9000?  Big deal!  Note: For those who don’t know what ISO 9000 is, the most common oversimplification is to say it’s an international standard for producing and delivering "quality" products and services.  "Quality" being defined not by luxury or attentiveness or refinement, but in terms of what the customer expects, when they expect it, and how much they expect to pay. 

Achieving "quality" by making sure every aspect of your company that impacts its ability to deliver on those promises knows what to do before the need arises, does what it’s supposed to do, and can prove it.  Every aspect.  From design to delivery, packaging to maintenance, storage to order processing.

Companies who become "registered" as meeting ISO 9000 standards (usually one of the specific sub-sets such as 9001, 9002, or 9003) has implied meaning to those who know or care what it means.  Even though it’s a bigger deal in Europe and in large manufacturing and defense circles than elsewhere in the US, a healthy ROI is why many companies invest in the effort to become "registered."

In order to become registered, a company must prove it knows what it’s doing on a regular basis by submitting to audits by professional ISO 9000 auditors.  Becoming and staying registered is no trivial matter.  Though it is possible to "fool" the auditors, I never understood why companies found it better to throw a lot of effort into duping the auditors rather than just doing what they say they’re supposed to be doing... but I digress.

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Did you know that your technology project has an 80% chance of failing? Do you know what to do to improve those odds? Do you know what to ask your software developer or vendor to make sure they know what to do so that the project you're paying them to do doesn't fail?
Would you like your software estimates to improve? Would you like to have predictability and consistency in your software projects? Wouldn't it be nice if you could forecast your capacity for new work and your sales effort? Wouldn't better estimats result in happier clients?

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