Fractional COO
A fractional COO makes sense when you don't already have an experienced COO and:
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You're a fast-growing business and your orders are outpacing your ability to deliver.
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You want to groom one of your employees into being COO but you can't afford the time for them to learn the ropes on their own.
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Your newly minted COO was a great project manager but they could use mentoring to expand their skills and gain new ones in a broader context.
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You don't have the revenue to afford a full-time experienced COO.
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You need someone to make sure you're operation is aligned with your objectives and your resources are capable of delivering your goals.
What you get
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Immediate relief from constraints holding back your ability to deliver and grow.
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An experienced C-level entrepreneurial executive armed with the experience and wisdom to break through logjams of work.
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A fully-qualified COO for a fraction of the cost and none of the usual benefits of a full-time employee.
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Someone who will be there for only as much time as needed to get you to where you need to be.
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A business model canvass showing areas in need of attention.
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Other leave-behinds such as standard procedures and tailored practices aligned with operational complexity, a communications, responsibilities and accountabilities matrix, a functioning operating model, and tools and techniques for continuous innovation and improvement.
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A trusted advisor who will tell you like it is and help you make decisions about how to best make progress.
What it does for your business
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Operations aligned with business goals and objectives.
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Predictable performance.
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Greater insight into capacity and growth opportunities.
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Faster decision-making.
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More autonomy among key staff.
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Survive growing pains and power through the bend in the hockey stick.
What you get
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A clone of your COO only armed with additional experiences, skills, and possibly a completely new set of tools and tricks up their sleeve.
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A strategic partner with complete objectivity and no conflicts of interest.
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An unambiguous plan of action based on high level business goals and fully built out through an interconnected series of strategies and tactics down to direct actions.
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A fully-qualified COO without any of the employee overhead.
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A trusted advisor who will tell you like it is and help you make decisions about how to best make progress.
What it does for your business
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Force-multiplier for your most key executive(s).
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Strategic advice and executive firepower.
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Third-party validation of new initiatives and approaches.
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Practices tailored to your specific business situation.
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Workflows embedded with greater insight into performance.
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Decision-making relief for top leaders and executives.
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Improved clarity of expected results.
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Greater organizational flexibility, responsiveness, innovation, and value creation.
C-Level Advising
Counseling, partnering, mentoring, and coaching make sense when a larger-than-startup company has an experienced COO looking to augment their own capabilities with new or additional help.
This often shows up when the COO:
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Is looking for new ideas.
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Needs to implement a new way of working.
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Wants to take a "divide and conquer" approach to affecting changes.
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Is faced with a crisis and needs to pull attention away from parts of the operation.
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Is gearing up for a major operational change such as (for examples) M&A, strategic redirection or pivot, spinning out part of the company, or restructuring.
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Looking to reformat the operation towards more lean, agile, or other performance approaches.
Traditional Consulting
Traditional consulting makes most sense when you have a specific short-term objective to achieve and you:
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Have significant changes to make that require delicate, expert handling.
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Need to educate and train your staff to carry out particular plans.
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Need organizational-level strategic thinking as well as desk-level implementation help.
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Want to pull together a multi-faceted team to tackle a specific problem across several parts of the organization.
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Want to create and deploy an organic approach to long-term change.
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Would like an outside perspective to provide objective validation of desired changes.
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Have an easier time convincing your board to hire consultants than to give the work to your own people.
What you get
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An expert team who blend in with your people and get to work.
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A mix of traditional and non-traditional methods and solutions matched to your needs.
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Laser-focused team free of internal impediments to affecting change.
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An unambiguous plan of action based on high level business goals and fully built out through an interconnected series of strategies and tactics down to direct actions.
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An executive-leader who can speak at board-level to ensure success.
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Hands-on, sleeves rolled-up implementers each of executive caliber.
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Trusted advisors who will tell you like it is and help you make decisions about how to best make progress.
What it does for your business
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Implements transformation with proven successful techniques.
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Strategic advice and executive firepower.
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Third-party validation of new initiatives and approaches.
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Practices tailored to your specific business situation.
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Workflows embedded with greater insight into performance.
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Improved clarity of expected results.
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Greater organizational flexibility, responsiveness, innovation, and value creation.